India — Official Portals & Helpline Numbers | Quick Reference Sheet
| Portal / Service | Use for | Official link / contact |
|---|---|---|
| National Cyber Crime Reporting Portal (I4C / MHA) | Report cybercrime, phishing, online fraud, suspicious URLs/numbers and track complaints. |
cybercrime.gov.in Helpline: 1930 (24×7) |
| Report Suspect — I4C | Report suspicious website URLs, phone numbers, email IDs, SMS headers/numbers, WhatsApp/Telegram handles and social-media URLs. |
Report Suspect portal 1930 if you are a victim. |
| Sanchar Saathi — Chakshu | Report suspected fraudulent communications received through calls, SMS or WhatsApp. |
Sanchar Saathi / Chakshu Actual financial cyber fraud: 1930 |
| National Emergency / Police | Emergency or crimes other than cybercrime. | 112 — National Police / Emergency Helpline |
| Organization | Use for | Official link / contact |
|---|---|---|
| CERT-In — Indian Computer Emergency Response Team | Cybersecurity incident reporting, security alerts, vulnerability reporting and technical cybersecurity queries. |
cert-in.org.in Incident Helpdesk: +91-1800-11-4949 incident@cert-in.org.in info@cert-in.org.in |
| CERT-In Incident Reporting | Use when an organization needs to report a cyber security incident to CERT-In. |
+91-1800-11-4949 incident@cert-in.org.in +91-11-22902657 |
| CERT-In Vulnerability Disclosure | Report vulnerabilities and collaborate with CERT-In on cybersecurity matters. |
vdisclose@cert-in.org.in cert-in.org.in |
| Regulator / Portal | Use for | Official link / helpline |
|---|---|---|
| RBI — Complaint Management System (CMS) | Complaints against RBI-regulated entities and Ombudsman-related grievance redressal. |
cms.rbi.org.in RBI Contact Centre: 14448 |
| SEBI — SCORES | Investor grievances involving SEBI-regulated entities such as listed companies, registered intermediaries and market infrastructure institutions. |
scores.sebi.gov.in 1800 266 7575 / 1800 22 7575 9:00 AM–6:00 PM, excluding declared holidays |
| IRDAI — Bima Bharosa | Insurance policyholder complaints and grievance redressal. |
bimabharosa.irdai.gov.in 155255 / 1800 4254 732 complaints@irdai.gov.in |
| National Cyber Crime Portal — Financial Cyber Fraud | Immediate reporting of online financial fraud / cyber financial fraud. |
cybercrime.gov.in 1930 — 24×7 |
| Situation | Contact first |
|---|---|
| Money lost / UPI, card, bank or online financial fraud | 1930 immediately + cybercrime.gov.in; then contact your bank/payment provider. |
| Phishing link, suspicious phone/SMS/WhatsApp/email or cybercrime | cybercrime.gov.in / 1930; use Chakshu for suspected fraud communications. |
| Company / enterprise cyber incident | CERT-In: 1800-11-4949 and incident@cert-in.org.in; follow your internal incident-response process. |
| Banking complaint not resolved by the regulated entity | RBI CMS — cms.rbi.org.in / 14448. |
| Securities / investment grievance | SEBI SCORES / 1800 266 7575 or 1800 22 7575. |
| Insurance grievance | Bima Bharosa / 155255 or 1800 4254 732. |